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Crewkerne Outdoor
Toy Centre
Court Dairy Farm
Clapton
Crewkerne
Somerset
TA18 8PU

Terms & Conditions

Trading terms

Crewkerne Outdoor Toy Centre reserves the right, at any time, to modify, update and alter these terms of trade. We also reserve the right to adjust prices at any time.

Any discounts given may vary depending on supplier stock levels, which can affect the way we ‘bulk buy’ our products.

 

Placing an order

Orders can be placed by phone, fax, post or e-mail. Payment should be made in full at time of ordering, unless other terms have been agreed. Cheques should be made payable to Crewkerne Outdoor Toy Centre, after payment has been made, goods can then be dispatched.

 

Tax charges

All prices quoted include VAT at the standard rate of 17.5%.

 

Delivery

Most items are available to collect here from our shop, however if you would prefer we can send them direct to your home address. 95% of items are delivered on a 'next day service' - this is the next working day, not including weekends and bank holidays.

Larger items can be delivered direct, many on a 'next day service', with the exception of large wooden climbing frames. These are generally delivered within 3-5 working days - most at no extra cost.

If ordering a playhouse, from the Malvern or Shire range, please allow 2-3 weeks for delivery. You will be contacted from the supplier to arrange a convenient delivery date.

 

Returns policy

We advise you to check all goods on arrival. If items are delivered direct, check carefully before signing for them. If the parcel appears to be damaged, you can refuse to sign, however please notify us as soon as possible.

We’re sure you will be very happy with your purchase, however, if something is not correct, or something is missing, please let us know.

For whatever reasons, non-faulty goods can be returned within 14 days of receipt. They need to be returned in the undamaged packaging, and a full refund will be given.

For your own protection, please obtain a receipt of posting; Crewkerne Outdoor Toy Centre accepts no liability for lost parcels.

 

To contact us

If you need to contact us please ring  01460 77562, or e-mail enquiries to judith@crewkerneoutdoortoycentre.co.uk.

You can write to us at:
Crewkerne Outdoor Toy Centre, Court Dairy Farm, Clapton, Crewkerne, Somerset, TA18 8PU.